Privacy Policy

Introduction

VIRANOVA (hereinafter referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our co-working space and use our services, in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other relevant laws of the Philippines.

Information We Collect

We may collect the following types of information:

Personal Information: Name, contact details (email address, phone number), identification documents, billing information, and any other personal data you provide to us voluntarily.
Usage Information: Information about your activities within our co-working space, such as entry and exit times, internet usage, and booking history.
Technical Information: Information collected from your device, including IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We may use your information for the following purposes:

To provide and maintain our services, including processing transactions and managing bookings.
To communicate with you regarding updates, promotions, and offers.
To ensure the security of our facilities and prevent fraud.
To comply with legal and regulatory requirements.
To improve our services and enhance user experience.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information:

With service providers and third-party vendors who assist in operating our business, provided they adhere to strict confidentiality obligations.
With law enforcement or regulatory authorities as required by law, or to protect our rights, property, and safety.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. We implement reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access, disclosure, or misuse.

Your Rights

Under the Data Privacy Act of 2012, you have the following rights:

Right to Access: Request access to your personal information.
Right to Rectification: Request correction of any inaccuracies in your personal information.
Right to Erasure: Request deletion of your personal information, subject to certain conditions.
Right to Object: Object to the processing of your personal information in certain situations.
Right to Data Portability: Receive a copy of your personal information in a structured format.
To exercise these rights, you may contact us using the details provided below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: support@viranova.org or staff@viranova.org